Privacy Policy

Effective Date: 1st May 2025.

At SO3 (Style On 365), your privacy matters. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit www.so365.shop, use our services, or interact with us online. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, billing and shipping addresses, payment details, and other data when you create an account, place an order, or contact us.

  • Usage Data: Includes IP address, browser type, device type, pages visited, time spent on pages, and browsing behavior, collected through cookies and other tracking tools.

  • Communication Data: Includes messages and contact details you provide when reaching out via email, social media, or chat support.

2. How We Use Your Information

We use your data to:

  • Fulfill and manage orders, payments, and deliveries through our partner brands.

  • Communicate with you regarding your orders, account activity, support requests, and promotional offers.

  • Improve our website functionality, customer service, and user experience through analytics.

  • Send marketing emails and newsletters (only with your consent—you can unsubscribe anytime).

  • Comply with legal obligations and protect our rights or users’ safety.

3. Sharing Your Information

We may share your information with:

  • Partner Brands: To process and deliver your orders.

  • Service Providers: Such as Shopify (eCommerce platform), Stripe (payment processor), Google Analytics (analytics provider), and other third parties necessary to operate our services.

  • Legal Authorities: If required by law, legal process, or to defend our legal rights.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance and user experience

  • Analyze traffic and user behavior

  • Serve personalized ads and content

You can manage or disable cookies via your browser settings. However, some features may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption, secure payment gateways, and limited internal access controls.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain data processing activities

To exercise these rights, contact us at support@so365.shop.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. When no longer needed, your data is securely deleted or anonymized.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect legal or operational changes. When we do, the updated policy will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: support@so365.shop
Business Name: SO3 (Style On 365)
Website: www.so365.shop